We are temporarily not taking on more members and donations at this time.
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FAQ's
1) How can I pay?
By cash, cheque or BAC’s
2) Can I donate used toys/books?
Yes. However, we ask that toys have the CE safety mark and preferably the makers name. Toys and books need to be in good, safe condition. New items are ideal for raffle prizes. Please either send us a photo of the toys or turn up when we're open and we can pick what we need. DO NOT dump toys outside if we are closed. We have around 1100, toys so space is limited. However your collection may have something we don't.
3) What is the toy loan age range?
Most of our toys are for pre-schoolers, however, some of our board games will be suitable for primary school children.
4) What items do you sell?
We sell stationery and crafts, snacks, hot and cold drinks in the stay and play room.
5) What happens if I can’t get in to renew my toys?
We understand that parents have other commitments or people get ill. Please send an e mail, a Facebook message or a phone call. That appointment can then go to someone else.
6) What types of toys can I borrow?
Story sacks – we have a range of around 30 topics from shapes to Postman Pat for the large story sacks (all memberships pay £2 for 3 weeks). Smaller story stacks are included for free within membership.
Outdoors – including ball pools and balls, tents, bats and balls, trikes and ride on’s.
Role play – prams, kitchen units, hoovers, workbench, dressing up clothes and food items.
Small world sets – i.e. dinosaurs and dolls houses.
Vehicles - including garages, trucks, cars a space rocket and aeroplane.
Construction – a selection of Lego, stickle bricks, and Duplo.
Cognitive/fine motor – a wide selection of puzzles, board games, DVD’s and some CD’s.
Baby/toddler – we have plenty of baby packs which include sensory toys as well as some baby gyms and first toys for toddlers. We also have a couple of Jumperoos and baby activity tables.
Sensory toys – we have a small range of wooden toys with mirrors etc that are ideal for babies or children with additional needs.
7) I can’t get in during your sessions.
No problem, just let us know. We open some Saturday mornings and Tuesday evenings around 7.10pm.
8) The toy I want is out
The person it has been loaned to is entitled to the toy for 3 weeks. We will contact them to ask for it back after that time.
9) I’m having a child’s party and I want to borrow more than 4 toys.
You can loan up to 12. Extra toys after your membership amount will cost £1.25 each. Don't want to become a member? Just give us a £10 (returnable) deposit, show ID and each toy costs £1.25
10) Toy care
All toys are wiped down by staff/volunteers when they are brought back. We ask that you remove the main dirt. Bringing back toys that have been out in the garden with soil on for example is not acceptable. If a toy breaks whilst you have it, then do let us know. If the toy is old and it is because of wear and tear, we won’t charge. However, if the toy breaks through mis use, we will ask for a donation to replace it. If we find part of the toy to be missing, we will ask you to look for it. If you find any toy parts later, we will match it up as soon as we can.